Good Stewardship
Coming from Zimbabwe as I do, I am very aware that leaders can
lead with the sole purpose of perpetuating their role, or
maintaining their power, and just how counter productive this can
be. When leadership is not altruistic, it is likely to be
harmful.
I recall one employee in the early days of Discovery Foods
resisting our growth and the need to bring another manager on board
at a more senior level. "It is all right for you," she said, "you
will always be the managing director". In Zimbabwe, the lives of
everyone in the whole country are at stake - but even in the much
more humble context of Discovery, the motives of my leadership and
of those around me are just as important to the success and the
integrity of the business.
It was wonderfully exciting 17 years ago, when we were
developing the business plan that would become Discovery. I sat
late into the night, crafting the words to tell the tale of what I
envisaged, and modelling the numbers. Then suddenly the certainty
of it dawned on me - and the company became real. At that moment,
as Discovery took on an identity and personality of its own, I
seemed to lose the role of creator - exchanging it for that of a
custodian; a caretaker with responsibilities that transcended my
own self-interest.
This awareness was recently reheightened when I came across the
concept of "servant-leaders" - the idea that the primary role of a
leader is to serve those for whom they are responsible. I can see
the relevance of that to our business, because my role has to be
about creating the environment and providing the tools and
resources with which highly capable people can go about doing what
they are good at. It is the reverse of them running around at my
beck and call.
Managing a business is undoubtedly a privilege. You get to influence how things are done and what gets done - you get a chance to make a difference. You just have to do it with a "servant heart."






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